Jewellery Etc Information

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About Us Jewellery Etc are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us using the link on the store page.

Our Contact details:
Jewellery Etc
Lencraft Distribution Centre Manby Rd Louth Lincs LN11 8HB United Kingdom
Phone: 01507 353702
Fax: 01507 600333
Email: graham@jewelleryetc.com

Jewellery etc is a trading name of ETC Stores Ltd registered in England.
Company registration number 5599258.

Registered Office
29 Warwick Road, Coventry CV1 2ES.

Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

We accept Visa and Mastercard payments.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Shipping And Handling All orders will require a signature on delivery.

Royal Mail second class recorded delivery: £2.00 for the first item. Eash extra item will be a further 25p

Royal Mail first class recorded delivery: £2.50 for the first item. Eash extra item will be a further 25p

Express Delivery (guaranteed next day by 1pm for orders received by midday): £4.99 for the first item. Each extra item will be a further 25p.

Delivery Schedule Your order will be despatched within 24 hours of receipt. If we are unable to ship for whatever reason, we will contact you by email to inform you. If we are out of stock of an item, we will suggest an alternative, but we will not ship it without your agreement.

Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.

Tax Charges We do not charge VAT on any of our prices.

Credit Card Security All payments are securely processed via Protx, and Barclays Merchant Services. When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. We do not see your credit card details, and they are not held in clear text on any web site.

Guarantee We guarantee your satisfaction. All of our products come with a 30 day no quibble guarantee.

Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01507 353702 (International +44 01507 353702) or fax us on 01507 600333 or write to us at Lencraft Distribution Centre Manby Rd Louth Lincs LN11 8HB United Kingdom

Privacy Policy Jewellery Etc do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.Data collected by this site is used to:

a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Issue a unique identifier (e.g. customer login)
d. Monitor customer account status beyond that required for individual purchases
e. Only disclose information to third-parties for goods delivery purposes

Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm

EPOS System Information

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